About

A warm welcome

I'm Imogen, an integrative counsellor and the person behind Seen and Heard Counselling.

I believe that therapy shouldn't feel clinical or intimidating. It should feel like sitting with someone who genuinely wants to understand your world, someone who will meet you with warmth, compassion and curiosity, without judgement or pressure.

Whether you're navigating anxiety, low self-esteem, grief, relationship difficulties, trauma, or simply feeling overwhelmed by life, my aim is to offer a space where you feel safe enough to be yourself. Together, we can make sense of what's been weighing on you, explore your experiences at your own pace, and work towards meaningful, lasting change.

My approach

No two people are the same, so I don't believe therapy should be either.

While my work is rooted in a person-centred approach, I also draw upon a range of therapeutic models including Cognitive Behavioural Therapy (CBT), Transactional Analysis, Attachment Theory and Existential Therapy. This means I can tailor our work to your individual needs, rather than expecting you to fit into one particular way of working.

Above all, I value the therapeutic relationship. Research consistently shows that feeling understood, accepted and connected is one of the most important ingredients for positive change, and that's exactly what I strive to offer.

Qualifications & Experience

MBACP (British Association of Counselling & Psychotherapy) Registered Member
Level 4 Diploma in Therapeutic Counselling
Over 3 years of counselling experience
Integrative counsellor with a person-centred foundation, drawing on CBT, Transactional Analysis, Attachment Theory and Existential Therapy.
Two years' experience working for a credible private agency, progressing to the role of Senior Therapist, providing both short and long-term counselling for adults with a wide range of presenting issues.
Affiliate Counsellor with The Listening Centre, delivering short-term Employee Assistance Programme (EAP) counselling to employees referred through workplace wellbeing services.
Experienced in supporting employees from organisations including West Midlands Ambulance Service and Lichfield District Council, helping clients navigate workplace stress, burnout, trauma following critical incidents, anxiety and other challenges affecting their mental wellbeing.
Previous experience in therapeutic support roles within Special Educational Needs (SEN) education and young people's substance misuse services, providing a broad understanding of the diverse challenges people can face.
Experienced in supporting clients with anxiety, depression, trauma, bereavement, low self-esteem, relationship difficulties, workplace stress, life transitions and emotional overwhelm.
Neurodivergent-affirming, trauma-informed and LGBTQ+ affirming practice.
Committed to ongoing professional development through regular CPD and clinical supervision, in line with the BACP Ethical Framework.

My promise to you

I know reaching out for therapy can feel like one of the hardest steps.

If you choose to work with me, you'll be met with warmth, honesty and genuine care. You don't need to have everything figured out before we begin. You don't need to explain things perfectly or know exactly what you need.

You simply need a place to start.

I'd be honoured to walk alongside you.

Imogen @ Seen & Heard Counselling